Excellent Features of Hosted VoIP that Help Your Firm Grow

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IP PBX offers solutions for business communications regardless of the size of a business. Now every size or type of business can enjoy the same features and benefits through a virtual PBX system.

Switching to a VoIP Service

Internet based VoIP communication system installation is quite an easy and streamlined process. You simply choose which service provider you want to go with and establish your account. The service provider will establish your account according to you needs. Once this is done simply connect whatever devices you need from phones, to computers, and you are ready to go. The service provider does not need to send anyone out to your location to install hardware or make alterations to your property. You can even transfer over an existing phone number so there is no need to update contact information.

Technical support is always available with services like Ringcentral IP PBX networks. Due to the fact that your system is completely virtual, it can be maintained and serviced virtually as well.

VoIP Has Features You Are Familiar With

Traditional telecom providers offer a variety of features and services to their customers. When you switch to a virtual based system, you retain all of these features, and possible gain more.

  • Caller ID
  • Call forwarding
  • Three way calling and conference calling
  • Number block/call block
  • Long distance and international calling
  • Hold and mute functions
  • Digital voice messaging
  • Access to voice messages from any device

In addition to those, you get access to new features. Be able to send and receive faxes using the same phone lines as your voice calls. Faxes are received as digital documents and transferred to an e-mail box. You can review the fax and even save it to a folder on your computer. If you need to access the fax when away from the office, simply use a smart phone and bring the document up.

Features Are Enhanced

Traditional call functions can go beyond what you are used to. While standard telecom providers are limited, virtual service acts just like a computer. Take voicemail for instance. In basic function, when you are unable to take a call, the caller can leave you a message that goes to an assigned voice mailbox. VoIP enables you to access those messages from your workstation phone, a mobile device, or even transcribed into text form. Important message don’t have to be put off until you return to the desk. This will avoid delays in business and will make client interactions much more efficient.

You are the Administrator

Since you are in control of your business, you should not be at the mercy of phone providers for control of your communications. You make all the choices and adjust setting as needed. Administration is easy and can be enabled through a simple software download. Your VoIP network can be operated and managed on any device.

VoIP Services Change with Your Business

As you can see, a virtual telecom service has many distinct advantages for your business. You will benefit from implementing it into your communication needs. However, your business can grow over time. You may establish service today with exactly what you need. In the months and years that pass your business can grow steadily or rapidly. Regardless of your rate of growth the system can expand with you. A simple call to your service provider can add as many new lines and features as you need.

Image Credit: Concept of voice over ip through computer/ShutterStock

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